Scattered Across Every Platform
Before discovering Giggio, Cecily's business management was scattered across multiple platforms. 'I thought I was as on top of things as possible, but I wasn't,' she admits. With information dispersed across emails, WhatsApp, Instagram and her Apple calendar, keeping track of contracts, bookings and invoices was a constant headache. 'I was late with getting contracts out, and chasing invoices was a real struggle.'
Giggio changed everything. With its streamlined interface, Cecily now has a centralised platform where she can easily manage all aspects of her business. 'Giggio has been a game-changer for me,' she says. 'I use it for all my bookings, even the ones that come through external agents. It keeps track of everything for me.'
Automation That Saves Time
One of Cecily's favourite features is Giggio's ability to automate key parts of her business - email reminders, invoicing and review requests. 'Before, I would wait until I was back home, tired from a long day, and then have to send out invoices or contracts. Now, I can do everything on my phone, even when I'm on the train or in between gigs.'
“I used to completely forget about asking clients for reviews. Now, I set up an email to go out a few days after an event, and I actually get feedback from clients.”
Responsive to Suggestions
What makes Giggio stand out even more is its customisability. Cecily recalls how, early on, she suggested an additional feature to track how clients discovered her services. Giggio's team quickly added a customisable field to the enquiry form. 'It's really responsive to suggestions, which I think is great. Having that kind of support means a lot, especially when the tool is such a central part of my business.'
Growing With Confidence
Since implementing Giggio, Cecily has seen remarkable growth in her business. 'My business is constantly growing anyway, but Giggio has been hugely supportive along the way. I couldn't have so much in my diary and stay on top of things without it.' With less time spent on admin, Cecily has been able to focus on what truly matters - her music.
Many thanks to Cecily for taking the time to talk to us. You can read more about her work
here
...and follow her on Instagram here:
@cecily.harpist